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Warranty and Support Plans

All Dionex instruments are warranted to be free of defects in materials and workmanship during the term of the warranty. Dionex will contact you during the warranty period to check instrument performance and confirm your satisfaction with our product.

At the end of the warranty, you have several options for continued instrument care:

  • Service plans available from basic support to all-inclusive Partnership Programs.
  • Immediate support with priority phone access to our Customer Care Center.
  • Priority scheduling to ensure minimal down time.
  • Service plans designed to control cost and maximize up time.
  • Parts provided at no-charge to repair defects in materials and workmanship.