Comprehensive Service Plan Leads to Superior Service

When you purchase a Dionex Support Plan, you are investing in a world-class support organization. Dionex will dedicate the required resources to ensure that long after purchase, your system performs the way you need it to.

Dionex offers two levels of comprehensive service plans to meet the most stringent laboratory requirements for uptime and maintenance.

Performance Coverage Plan

Performance Coverage Plan is Dionex's basic service plan. It ensures that your system hardware will be properly maintained to help prevent a component failure. Labor and travel charges are included for covered services.

The Premier Care Program 

The Premier Care Program provides a wide array of benefits, beyond system hardware service. Premier care coverage includes priority response, rapid deployment of replacement modules, discounts toward training sessions, and more. The Premier Care Program ensures complete support for all your system needs.