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| Committed to Our Valuable Business Partnerships You Are Our Focus! The quality of service and support you have relied on from Dionex for so many years is here to stay! Our commitment to provide a world-class service experience is expanding with our new Global Services Initiatives, which focus on your needs to maximize system uptime, plan lifecycle assurance, and have easy access to local trainings and support. At Dionex, we want to provide you with more than a system. Our goal is to develop a long-term business partnership with our customers so expectations are met quickly and consistently – You Are Our Focus! New Training Guide (PDF, 553Kb) Trade-In Offer (PDF, 2.45Mb) |  |
For support, please email our Technical Support Department:
E-mail: techsupport@dionex.com,
Fill out our Technical Support Request Form
For Service agreements, contact svc.agreement@dionex.com
or contact a local service center in your region.
Please read our customer letter regarding Thermo Fisher acquiring Dionex Corporation.
| Service Centers | |
|---|---|
| Asia Pacific Offices | |
| Europe Offices | |
| Latin / South America Offices | |
| Middle East / Africa Offices | |
| North America Offices |
Training
Our ultimate goal is to provide you with a total solution to your analytical needs. To meet this goal, we offer a complete line of services, including a training program to help you get the most out of your instrumentation and results.
Service Products
From servicing to validation, Dionex provides all the tools and expertise you need to set up your system, keep it performing expertly, and pass method validation and audits. Several Service Plans, Performance Kits, and Validation Kits are offered to provide Dionex customers the resources they need.
Service Centers
For more information about Dionex products or services, contact your nearest Dionex regional or international office.
Technical Support
Do you need assistance with your Dionex instrument? Do you want to learn more about a particular application or chemistry? For answers to your questions, contact the Dionex Technical Support group.
Material Safety Data Sheets (MSDS)
Dionex provides a comprehensive library of MSDS for all chemicals, reagents, and standards that we sell.
