Products, Innovations, and Services
An Emphasis on Quality
To maintain the highest possible level of quality, Dionex has established quality standards for every phase of our operation. All Dionex products are designed, developed, and manufactured under a registered ISO 9001 Quality System. We also encourage customer comments and collect them from every possible source. These comments give us a reading on customer satisfaction and provide the information we need to continue finding ways to improve the quality of our products and services.
Maintaining Technological Leadership
Innovation and quality have made Dionex a leader in the worldwide separations industry, with expertise that allows us to work closely with chemists, biochemists, and other customers in various markets.and actively seek new technologies. Customer satisfaction is the foundation of our continued growth and strong financial condition, and the organizing principle for all our operations, from R&D and manufacturing, to sales and customer support.
Providing Solutions Worldwide
Dionex headquarters are located in Sunnyvale, California, the heart of the dynamic high-technology community known as Silicon Valley. Our sales and service offices are located throughout the United States and our technical center is in Salt Lake City, Utah. Dionex International subsidiaries are located in Australia, Austria, Benelux, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Italy, Japan, Korea, Singapore, Sweden, Switzerland, Taiwan, and United Kingdom and distributors in dozens of countries worldwide.
Chromatography Systems
HPLC and IC are among the most important tools for scientists. Analysis of complex samples involves separating, detecting, and quantifying the constituents. Over the past decade, we have focused on groundbreaking instrumentation for HPLC. Today, we offer a full range of HPLC solutions highlighted by the award-winning UltiMate 3000 systems. With powerful innovations such as Rapid Separation LC (RSLC), Dionex takes HPLC technology beyond what was previously possible. The award-winning ICS-3000 RFIC system is a result of our relentless drive to optimize ion analysis. this passion continues with the first ever capillary IC system, the ICS-5000.
Chromatography Software
Chromeleon® Chromatography Management software not only controls and automates chromatography instrumentation; it provides data management, security features, and reporting and instrument validation. Powerful and adaptable, Chromeleon increases productivity by managing every facet of analysis, from sample to instrument, from separation to reporting results. Our software also offers predictive modeling to help chemists optimize their method before setting foot in the laboratory. With Chromeleon, Dionex sets a higher standard for chromatography software.
Automated Sample Preparation
Accelerated solvent extraction (ASE) is faster than Soxhlet and other extraction methods and requires significantly less solvent and labor. The ASE® 350 and ASE 150 systems accelerate extraction of solid and semisolid matrices by elevating solvent temperature and pressure. The systems feature Dionium® cells to handle acidic or basic components. The AutoTrace 280 instrument performs automated solid-phase extractions (SPE) of large volume liquid sample matrices. The instrument automates the standard SPE steps of condition, load, rinse, and elute to reduce sample handling and improve productivity. AutoTrace systems are available in cartridge or disk formats, and can be used for numerous US EPA methods requiring extraction prior to analysis.
Advanced Chemistry Technologies
Dionex column chemistries optimize separations across the full range of IC and HPLC applications. Our silica Acclaim® line excels in liquid chromatography analysis, from explosive chemical testing to determining dietary supplement purity. IonPac® ion-exchange columns deliver excellence in water analysis. New Dionex chemistries, such as ProSwift™ and PepSwift™ monoliths, continue to expand the biochemical capabilities of Dionex separation solutions. Advanced accessories, chemical suppressors, reagents, and standards increase performance and convenience.
Customer Services
Dionex values the worldwide community of scientists and technicians who use our instruments. We offer more than just products; we offer a partnership committed to scientific excellence. Dionex performance validation kits simplify the process of validating chromatography instruments, including pumps, autosamplers, and detectors. We also offer validation, training, and certification programs essential to customers involved in pharmaceutical and environmental analysis. Dionex is proud to offer award-winning service and training.
